If you are not happy with your purchase, we will accept a return of a unused product within 14 days. Once we receive the returned item Tamarind India will then give a full refund (excluding shipping as we are unable to refund the initial shipping cost of your order).
Please allow 1-2 weeks for your return to be processed.
Discounted items are not eligible for a return.
Tamarind India will not issue refunds for products purchased through other entities, such as distributors or retail partners.
Returned items must be delivered to us unused, in original packaging and in the condition they were received or may not be eligible for refund or be subject to a restocking fee. We cannot be held responsible for items damaged or lost in return shipment, therefore we recommend an insured and trackable mail service.
We are unable to issue a refund without actual receipt of the item(s) or proof of received return delivery.
We aim to accept all returns. In the unlikely event that an item is returned to us in an unsuitable condition, we may have to send it back to you. All goods will be inspected on return.
SHIPPING POLICY
1. We ship across India. For international shipping, please connect through tamarinddaa@gmail.com
2. We charge a non-refundable, flat shipping fee of INR 150 on all orders under INR 3000
3. Orders above INR 30000 enjoy free shipping across India
4. Our standard delivery time is 7-10 working days from order confirmation
5. Your order maybe split based on product availability and to reduce shipping time
6. Pre-order items will be shipped as per timelines mentioned on the product page
7. In case of unavailability of any pre-paid order, you will get the confirmation through email and amount will be refunded within 3-4 days!
